By neha.pujari , 19 January 2026

Internal facing

Allowed
Implementing AI for predictive maintenance of IT infrastructure.
Category
IT applications
Guidance Reference
Be alert to cybersecurity threats, Safeguard WHO data
Not Allowed
Using AI to access or manipulate sensitive data without proper authorization and oversight.
Use Case Number
UC007
Explanation
Predictive maintenance reduces downtime and costs, but unauthorized access can lead to data breaches.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Using AI tools like DALL-E or Adobe Firefly to create non-realistic images or design elements for internal presentations or reports
Category
Image creation
Guidance Reference
AI may be acceptable to create animations or design elements where it is obvious that the image is not real. Label content created by AI.
Not Allowed
AI should not be used internally OR externally to create or alter realistic images or videos of people, places or situations.
Use Case Number
UC006
Explanation
AI-generated images can enhance presentations, but misleading images can breach trust and cause confusion and ethical issues.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Employing AI for data analysis to identify trends and insights from internal data.
Category
Data analysis
Guidance Reference
Cross-check the output, Follow the WHO Code of Ethics and Professional Conduct
Not Allowed
Using AI to analyze employee performance data without their consent.
Use Case Number
UC005
Explanation
AI can improve decision-making and efficiency, but analyzing performance data without consent violates privacy.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Offering diverse perspectives and opening up thinking on a topic. Providing critical analysis of a topic or proposed approach. Identifying previously unconsidered risks and threats associated with a topic.
Category
Brainstorming
Guidance Reference
Cross-check the output, Follow the WHO Code of Ethics and Professional Conduct
Not Allowed
Relying solely on AI-generated content without human oversight.
Use Case Number
UC004
Explanation
AI can enhance creativity and efficiency, but human oversight is needed to ensure accuracy and avoid bias.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Using AI tools to iteratively develop and first draft trip reports, briefing notes, presentations or talking points, for human review and enhancement
Category
Content creation
Guidance Reference
Cross-check the output, Follow the WHO Code of Ethics and Professional Conduct. Label content created by AI.
Not Allowed
Relying solely on AI-generated content without human oversight.
Use Case Number
UC003
Explanation
AI can enhance creativity and efficiency, but human oversight is needed to ensure accuracy and avoid bias.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Employing AI to generate text or design elements for internal newsletters or training materials.
Category
Content creation
Guidance Reference
Relying solely on AI-generated content without human oversight.AI can enhance creativity and efficiency, but human oversight is needed to ensure accuracy and avoid bias. Cross-check the output, Watch for any concerning AI-generated material. See guidance on images and videos.
Not Allowed
Relying solely on AI-generated content without human oversight.
Use Case Number
UC002
Explanation
Relying solely on AI-generated content without human oversight. AI can enhance creativity and efficiency, but human oversight is needed to ensure accuracy and avoid bias.
By neha.pujari , 19 January 2026

Internal facing

Allowed
Using AI tools like Copilot M365 to draft internal reports and documents.
Category
Content creation
Guidance Reference
Approved tools help safeguard confidential and sensitive data, while unapproved tools may expose confidential information. Safeguard WHO data, Practice ethical AI use
Not Allowed
Using unapproved AI tools to draft sensitive internal documents.
Use Case Number
UC001
Explanation
Approved tools help safeguard confidential and sensitive data, while unapproved tools may expose confidential information.