By neha.pujari , 19 January 2026

External facing

Allowed
Using AI to analyze donor data and identify potential funding opportunities.
Category
Resource mobilization
Guidance Reference
Safeguard WHO data, Follow the WHO Code of Ethics and Professional Conduct
Not Allowed
Using AI to manipulate donor data without proper authorization.
Use Case Number
UC027
Explanation
AI can help identify trends and opportunities, but unauthorized manipulation of data can lead to ethical and legal issues.
By neha.pujari , 19 January 2026

External facing

Allowed
Utilizing AI to analyze large datasets for health research and identify trends.
Category
Research
Guidance Reference
Cross-check the output, Practice ethical AI use
Not Allowed
Using AI to manipulate research data to achieve desired outcomes.
Use Case Number
UC026
Explanation
AI can enhance research by identifying patterns and trends, but manipulating data undermines the integrity of research.
By neha.pujari , 19 January 2026

External facing

Allowed
Using AI to conduct literature reviews and summarize research findings.
Category
Research
Guidance Reference
Cross-check the output, Practice ethical AI use
Not Allowed
Using AI to fabricate or falsify research data.
Use Case Number
UC025
Explanation
AI can help streamline the research process and provide accurate summaries, but fabricating data undermines the integrity of research.
By neha.pujari , 19 January 2026

External facing

Allowed
Using AI tools to draft informative articles for public websites based on verified data from WHO public sources.
Category
Publications
Guidance Reference
Ensure appropriate content and media attribution, Cross-check the output
Not Allowed
Using AI to generate content without proper attribution or verification.
Use Case Number
UC024
Explanation
Verified data ensures accuracy, while lack of attribution or verification can lead to misinformation.
By neha.pujari , 19 January 2026

External facing

Allowed
Using AI tools to design the look and feel of publications, including cover designs and infographics.
Category
Publications
Guidance Reference
Ensure appropriate content and media attribution, Ensure responsible use of AI-generated voice, images and videos. Label content created by AI.
Not Allowed
Using AI to copy designs or use prompts such as "in the style of (artist name)".
Use Case Number
UC023
Explanation
AI can enhance the visual appeal of publications, but copying designs can infringe on copyright and ethical standards.
By neha.pujari , 19 January 2026

External facing

Allowed
Allowing the external host to use their own AI solution or a publicly available AI solution to transcribe and summarize meeting notes, recognizing that the information shared in the meeting must be treated as public information.
Category
Meetings
Guidance Reference
Ensuring transparency in AI use, Safeguard WHO data
Not Allowed
Allowing the external host to use their own AI solution or a publicly available AI solution to transcribe and summarize meeting notes, as the meeting will be discussing sensitive and confidential matters.
Use Case Number
UC022
Explanation
AI can help capture and summarize key points from meetings, but recording and using AI tools without consent or sharing sensitive information without safeguards violates privacy and ethical standards.
By neha.pujari , 19 January 2026

External facing

Allowed
A WHO hosted meeting uses approved AI tool to transcribe and summarize meeting notes e.g. Copilot M365.
Category
Meetings
Guidance Reference
Ensuring transparency in AI use, Safeguard WHO data
Not Allowed
A WHO hosted meeting uses an unapproved AI tools to transcribe meetings e.g. Otter.ai; Fireflies.ai
Use Case Number
UC021
Explanation
AI transcription saves time and captures key points, but unapproved tools may expose sensitive information.
By neha.pujari , 19 January 2026

External facing

Allowed
Employing AI for cybersecurity measures, such as detecting and preventing cyber threats.
Category
IT applications
Guidance Reference
Be alert to cybersecurity threats, Safeguard WHO data
Not Allowed
Using AI to access or manipulate external data without proper authorization.
Use Case Number
UC020
Explanation
AI enhances security, but unauthorized access can lead to data breaches.
By neha.pujari , 19 January 2026

External facing

Allowed
Using AI tools, like Midjourney, DALL·E 3, and Adobe Firefly, to create non-realistic images or design elements for public reports, presentations or external communications content.
Category
Image creation
Guidance Reference
Ensure responsible use of AI-generated voice, images and videos, Ensure appropriate content and media attribution. Label AI content
Not Allowed
AI should not be used internally OR externally to create or alter realistic images or videos of people, places or situations.
Use Case Number
UC019
Explanation
AI-generated images can enhance presentations, but misleading images can breach trust and cause confusion and ethical issues. In addition, lack of permissions or attributions can violate copyright laws.
By neha.pujari , 19 January 2026

External facing

Allowed
Employing AI for data analysis to identify trends and insights from external data.
Category
Data analysis
Guidance Reference
Cross-check the output, Follow the WHO Code of Ethics and Professional Conduct
Not Allowed
Using AI to analyze personal data without proper consent.
Use Case Number
UC018
Explanation
AI can improve decision-making and efficiency, but analyzing personal data without consent violates privacy.