Description
The Step Determination App is an AI-powered digital assistant designed to support WHO recruitment and onboarding processes. It reviews a candidate’s Personal History Form (PHF) against the position requirements and automatically produces a structured analysis to propose the appropriate step level, applying WHO HR rules and criteria. (This is a specialised tool intended for restricted HR use only.)
Purpose
- Automate the step determination process during onboarding
- Reduce manual effort in reviewing candidate profiles and job requirements
- Improve consistency, fairness, and compliance in HR decision-making
- Accelerate recruitment timelines by providing faster assessments
The tool addresses a highly manual and time-consuming process currently performed by HR officers.
Target users
- Global Human Resources (GHR) HR Officers (Malaysia back office services)
Key features
- Automated profile analysis: Extracts and evaluates candidate work experience (duration, relevance, tenure)
- Requirement matching: Compares candidate experience, education, and qualifications against vacancy criteria
- Step recommendation engine: Proposes step level based on WHO HR rules and eligibility logic
- Structured reporting: Generates a consistent, standardised assessment report
- Human-in-the-loop: Allows HR officers to review and override recommendations
- No data persistence: Does not store candidate data within the application environment
Typical use cases
- Step determination during staff onboarding
- Comparative assessment of multiple candidates against a vacancy
- Preparation of structured HR evaluation reports
- Supporting auditability and documentation of HR decisions
- Reducing turnaround time for HR case processing
Impact statement
The Step Determination App significantly enhances HR operational efficiency by reducing manual processing time and improving consistency in candidate evaluation. It strengthens compliance and transparency in recruitment decisions while enabling faster onboarding cycles. By standardising assessments and reducing human error, the tool contributes to a more equitable and scalable recruitment process across WHO.
Other tags / keywords
- Step Determination; Candidate Evaluation; HR Automation; Recruitment; Onboarding; Workforce Management
Business sponsor
- Piyush Chaudhari