AI Insights for Technical Product Development is a WHO product quality companion that supports the development of technical products—formal WHO outputs that translate scientific evidence into guidance, standards, and tools for public health decision-making and implementation.
It brings together three capabilities in one journey:
(1) AI Insights to quickly identify the correct technical product type and immediately show what’s expected (structure, key content, evidence, and the right WHO references),
(2) a Methods/Knowledge Bot to answer questions on demand as you work, and
(3) a Draft Checker to help you validate whether your product is “ready for showtime” before formal clearance.
Overall, the tool acts as a digital companion for technical product teams, combining structured workflows with AI insights to improve clarity, quality, and alignment from concept to delivery.
Purpose
Technical product development at WHO involves complex requirements, evolving standards, and multiple stakeholders. This tool helps teams:
- Identify the correct product type early
- Reduce ambiguity in structure and evidence expectations
- Improve consistency across outputs
- Strengthen quality before clearance
- Reduce rework and delays
Target users
- HQ, Regional and country office staff producing technical products
- Technical product development teams
- Contributors preparing drafts for clearance
Key features
AI insights
- Recommends the correct technical product type
- Provides expected structure and required content
- Highlights evidence expectations
- Surfaces relevant WHO references and standards
Methods/Knowledge Bot
- Answers questions on methods, processes, and product requirements
- Provides definitions, examples, and clarifications
- Supports users as they draft
Draft Checker
- Reviews draft content for completeness
- Flags missing sections or misaligned structure
- Highlights quality gaps before clearance
- Provides actionable recommendations
Typical use cases
- Scoping a new technical product
- Drafting early outlines
- Checking alignment before internal review
- Preparing for clearance
- Training new staff on product expectations
Data protection & privacy
- User inputs are processed securely within WHO’s approved AI environment
- No content is stored beyond the active session
- The tool complies with WHO cybersecurity and AI governance requirements
- No personal data is required to use the tool
Documentation & support
- Video (link)
- User Manual (link)
- Support: qualitysupport@who.int
- Methods & standards sharepoint portal
Impact statement
This tool accelerates high‑quality technical product development, strengthens alignment with WHO standards, and reduces time spent on rework — supporting the development of high-quality, evidence-based WHO technical products and WHO's broader digital transformation goals.
Tags / keywords
- Technical product development; WHO standards; Normative work; Quality assurance; Evidence‑based guidance; Draft review
Business sponsor
- Pura RAYCO SOLON