Empower your workforce with Microsoft 365 Copilot: Operations Use Case | Microsoft Virtual Training Days

By hazbunc@who.int , 1 February 2026
Description

This session focuses on the Operations Use Case within the broader MS-4004 Copilot Use Cases training. It demonstrates how operations professionals can apply Microsoft 365 Copilot to streamline operational workflows — from synthesizing communications and generating reports, to organizing data insights and automating routine tasks — using real-world business scenarios and hands-on exercises across Microsoft 365 apps.

Product
Microsoft 365 Copilot

Prerequisites
Basic functional experience with Microsoft 365 services (such as Outlook, Word, Excel, Teams, PowerPoint).

Level
Beginner

Duration
1 hour

Course objectives

  • Use Copilot to generate operational summaries from internal communications and data.
  • Automate routine operational tasks with AI-assisted workflows in Microsoft 365 applications.
  • Create operational reports and visual summaries using Copilot in Word, Excel, and PowerPoint.
  • Leverage Copilot for collaborative work across Teams and Outlook to improve operational coordination.
  • Apply Copilot prompts effectively to streamline task completion in daily activities.

Who should attend

  • Operations managers and teams
  • Business users involved in workflow and process management
  • Professionals responsible for operational reporting or coordination
  • Staff interested in using AI to streamline and automate operational tasks
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