Transform your Everyday Business Processes with Agents | Microsoft Virtual Training Days

By hazbunc@who.int , 1 February 2026
Description

This training introduces business users to the world of no-code Copilot agents and shows how they can be used to transform everyday business processes. Learners explore Microsoft’s prebuilt agents, understand agent concepts, and work through practical exercises to create, manage, and use agents in Microsoft 365 Copilot Chat and SharePoint — all without programming experience.

Product

  • Microsoft 365 Copilot
  • Microsoft 365 Copilot Chat
  • Microsoft SharePoint Agents 

    Prerequisites
  • Basic functional experience with Microsoft 365 services (e.g., Teams, Outlook, SharePoint).
  • A proficient understanding of general IT practices helps maximize learning and application of agents.

Level
Beginner

Duration
1 day

Course objectives

  • Explain what Copilot agents are and how they can enhance business workflow productivity.
  • Identify Microsoft prebuilt agents and understand their use cases.
  • Create simple agents using Microsoft 365 Copilot Chat and SharePoint agents.
  • Manage and edit agents, testing their behavior in real-world scenarios.
  • Share and use agents with other users in Microsoft Teams and SharePoint.
  • Integrate agents into everyday processes to automate tasks and enhance collaboration.

Who should attend

  • Everyday Microsoft 365 business users
  • Knowledge workers seeking to streamline repetitive tasks
  • Collaboration and productivity-focused professionals
  • Individuals interested in understanding and using AI-powered agents in workplace scenarios
  • Those looking to automate workflows without coding.
     
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