MS-4019 | Transform Your Everyday Business Processes with Agents | Microsoft Instructor Led Training

By neha.pujari , 8 December 2025
Description

This course teaches business users and IT professionals how to use and build no-code AI agents within Microsoft 365 environments (Copilot Chat and SharePoint) to transform everyday business processes. Learners explore prebuilt agents that automate tasks, enhance collaboration, and simplify workflows. Through hands-on exercises, participants then create, manage, and share their own agents without coding.

Product

  • Microsoft 365 Copilot Chat
  • Microsoft 365 SharePoint

Prerequisites

  • Basic practical experience with Microsoft 365 services (e.g., Word, Teams, Outlook, SharePoint).
  • Proficient understanding of general IT practices is recommended to apply agents effectively in business workflows.

Level
Beginner

Duration

Course objectives

  • Understand the role and benefits of AI-powered agents in Microsoft 365 environments.
  • Explore and use prebuilt agents in Microsoft 365 Copilot Chat to support tasks and automate processes.
  • Build and manage your own agents using no-code tools in Copilot Chat and SharePoint.
  • Test, edit, and optimize agents for real-world business scenarios.
  • Share and deploy agents with other users, including in Teams and SharePoint.
  • Apply governance and security best practices for agent usage in organizational contexts.

Who should attend

  • Business users seeking to automate workflows with AI agents
  • Microsoft 365 administrators and power users
  • IT professionals looking to streamline processes
  • Teams aiming to increase productivity through no-code agent automation
  • SharePoint site owners and developers involved in collaboration services
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Rating
4.00
Course Level