MS-4004.6 | Empower your workforce with Microsoft 365 Copilot: HR Use Case | Microsoft Instructor Led Training

By hazbunc@who.int , 1 February 2026
Description

This module teaches HR professionals how to use Microsoft 365 Copilot to automate and enhance key HR activities. Learners will work through hands-on exercises using Copilot in Word, Outlook, Excel, Teams, and other Microsoft 365 tools to:

  • Draft HR content (job descriptions, policy documents)
  • Analyze employee-related data
  • Summarize communications
  • Support decision-making with AI-generated insights
    This use case bridges practical workflow improvements with real HR-focused scenarios.

Product
Microsoft 365 Copilot

Prerequisites
Basic functional experience with Microsoft 365 services (such as Outlook, Word, Excel, Teams, PowerPoint).

Level
Beginner

Duration
1 hour

Course objectives

  • Draft professional HR content using Copilot (e.g., job descriptions, policy updates).
  • Analyze HR data in Excel to gain insights into trends (e.g., employee engagement metrics).
  • Summarize HR communications using Copilot Chat across Teams and Outlook threads.
  • Generate candidate outreach and follow-up messages with context-aware AI assistance.
  • Create compelling presentations to share HR insights with stakeholders.
  • Use Copilot to support decision-making with actionable suggestions and synthesis of information.

Who should attend

  • HR professionals (generalists, specialists, managers)
  • HR operations teams
  • Talent acquisition and employee experience teams
  • Anyone in HR looking to leverage AI to improve efficiency and productivity
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