Build the knowledge and confidence to engage with AI in a business context — even if you’re not a technical expert. This course provides a clear, practical introduction to artificial intelligence, focusing on how AI is used in modern organizations and how business professionals can work effectively alongside AI-powered tools.
You’ll learn the core concepts behind AI, explore real-world business applications, and understand both the opportunities and responsibilities that come with AI adoption. By the end of the course, you’ll be able to participate in AI conversations, identify relevant use cases, and make informed decisions about AI initiatives within your role.
Product
Microsoft Copilot
Prerequisites
Basic functional experience with Microsoft 365 services (such as Outlook, Word, Excel, Teams, PowerPoint).
Level
Beginner
Duration
1 day
Course objectives
- Fundamental AI concepts and common terminology
- How AI is being applied across different business functions
- The difference between traditional automation and AI-driven solutions
- How to spot opportunities where AI can add value
- Key considerations around data, ethics, and responsible AI use
- How business professionals can collaborate with technical teams on AI projects
The training modules typically cover topics such as generative AI fundamentals, Copilot Chat, content creation, data analysis with Copilot, managing meetings and collaboration, and defining Copilot’s role in workflows.
Who should attend
- Business professionals in any department
- Project managers and team leads
- Operations, marketing, HR, finance, and customer service professionals
- Anyone who wants a solid foundation in AI for the workplace
Start your journey toward AI literacy and become a confident contributor in your organization’s AI-powered future.
